fbpx

SAFETY MEASURES DURING VISITS

The safety measures that have been and will be implemented are aimed at minimizing the risk of Covid-19 infection, but it is not possible to completely eliminate this risk. Therefore, any visitor to our facilities acknowledges that they do so at their own risk.

The operation of museum exhibits is based on the use of electricity, pneumatics, and movable mechanisms. All of them are safe, but it is still important to observe certain rules:

In case of any violation of safety rules or an emergency situation, immediately seek assistance from a guide-explainer or reception staff.

VISITOR REQUIREMENTS

In the interests of all park visitors, it is important to adhere to the safety measures that have been implemented. Therefore, if a person does not comply with these safety measures, we reserve the right to demand that they leave the premises in accordance with these conditions.

ACCEPTANCE OF RISK

The safety measures that are being implemented and have been implemented are intended to minimize the risk of Covid-19 infection, but this risk cannot be completely eliminated. Therefore, any visitor to our premises acknowledges that they are doing so at their own risk.

PURCHASE TERMS AND CONDITIONS

Please note that the contract for the provision of services for visiting the park or scientific show with WOW PARK Co. LTD is concluded when the last page of the booking confirmation procedure issues you a ticket reservation number and confirms the payment.

Tickets purchased online on the wowpark.co.th website for visiting WOW park at Bangkok Gateway Ekkamai will be displayed on your bank or credit statement as WOW PARK CO. LTD.

Please note that ticket purchases are made through a specialized ticket office at https://www.gevme.com/.

All tickets purchased online will be sent to the email address provided by the Visitor during the purchase after a successful transaction.

Visitors are allowed to visit in accordance with the WOW park rules, which are available on the website and at the WOW park reception at the main entrance.

Entrance tickets correspond to the purchased category (adult, child) and day of visit (working day, weekend) and are not transferable, exchangeable, refundable, and become invalid in case of changes.

All individuals visiting WOW park must have a valid entrance ticket, which must be kept during your visit. Since tickets are not transferable, they cannot be sold or transferred to third parties.

The amusement park known as WOW park and located on the 5th floor of the Gateway Ekkamai building belongs to WOW PARK CO. LTD (Thailand).

All ticket holders for visiting WOW park are subject to the following terms and conditions, and by purchasing one or more tickets to visit the park (“Ticket” or “Tickets”), you confirm to WOW PARK CO. LTD that you accept these terms and conditions of use. Ticket holders in these terms and conditions are referred to as “Visitors”.

TICKETS

1.1 One purchased ticket grants one person the right to visit WOW park once. After Visitors leave the Attraction, they will need to purchase an additional ticket to enter the WOW park exhibition hall again.

1.2 All individuals entering the WOW park exhibition hall must have a valid ticket with them at all times and must present it for inspection upon request by any staff member. In the event of inability to present a valid ticket upon request by a park staff member, a decision may be made to forcibly remove the visitor without proof of ticket purchase.

1.3 If ticket prices vary depending on age, the following provisions apply:

1.3.1 A person who has reached 18 years of age is considered an adult.

1.3.2 A person between the ages of 3 and 18 is considered a child.

1.3.3 No fee is charged for children under the age of 3.

1.4 Ticket prices may change over time, and advertised prices are not guaranteed.

1.5 After purchase, whether paid or free, tickets are non-refundable, non-transferable, and invalid if they have been altered, and tickets that WOW PARK CO. LTD reasonably suspects of being transferred or altered will not be accepted. If a ticket is lost, it will not be replaced.

1.6 Tickets to WOW park are divided into three types:

1.6.1 Entrance – visit to the park’s exhibition

1.6.2 Science Show – visit to the interactive science show

1.6.3 Combo – visit to the park’s exhibition and the science show

1.7 Depending on availability and at the discretion of WOW park, some tickets may be unavailable or limited for purchase.

1.9 From time to time, WOW park may release tickets as part of special promotions.

TICKETS WITH ADVANCE ORDER / ONLINE TICKETS

2.1 Tickets with advance order / online tickets purchased through the website must be obtained on site for verification and will be scanned for validity.

2.2 All purchased tickets with advance order / online tickets are non-refundable and cannot be changed.

Changes to another date or time may be possible upon park manager’s discretion, but are not guaranteed. Please carefully review the booking conditions.

2.3 Tickets for specific times entitle the visitor to visit the park within the specified reservation time interval (e.g. from 10:00 to 11:00).

2.4 Tickets are only valid for a single visit to the park. After entering the park with the Entrance ticket, you may stay inside for 90 minutes. After the start of the Science Show, 30 minutes.

2.5 Visitors who miss their designated entry time are not guaranteed entry at the time of visit. Late visitors must seek assistance from the reception manager to resolve the issue.

2.6 Validity dates for tickets with advance order are indicated on the tickets.

2.7 All prices for online tickets (except for combined packages) offered on the WOW park website are only available online. These prices cannot be negotiated with reception staff.

2.8 When entering an attraction with a child under 3 years old, you may be required to present documents indicating the child’s age.

2.9 Children under 15 years old are not allowed to visit WOW PARK Co., Ltd. Bangkok without adult supervision. Children under 15 years old must be accompanied by their parents and/or adults who are 18 years old or older.

2.10 Tickets with advance order / online tickets cannot be used in conjunction with multiple promo codes, offers, or special promotions.

2.11 WOW park reserves the right to change conditions, operating hours, and openings without prior notice to guests.

2.12 In the event of any unforeseen circumstances that make it impossible for WOW park to operate normally, the company reserves the right to refund visitors’ ticket money or change the visit date.

TERMS AND CONDITIONS OF VISIT